{"id":5477,"date":"2021-12-02T09:40:44","date_gmt":"2021-12-02T08:40:44","guid":{"rendered":"https:\/\/hi-nd.com\/stod\/"},"modified":"2024-01-23T13:53:13","modified_gmt":"2024-01-23T12:53:13","slug":"stod","status":"publish","type":"page","link":"https:\/\/hi-nd.com\/sv\/stod\/","title":{"rendered":"Support"},"content":{"rendered":"\n\n  <div class=\"banner has-hover\" id=\"banner-107365281\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"680\" src=\"https:\/\/hi-nd.com\/wp-content\/uploads\/2021\/10\/MG_1473-dualiso-1024x683.jpg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-971496825\" class=\"text-box banner-layer x5 md-x5 lg-x5 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-left\">\n                  \n\n<h2 class=\"uppercase\"><strong>Support<\/strong><\/h2>\n<h3>Villkor och best\u00e4mmelser<\/h3>\n<p>Information nedan beskriver hur returer, garanti och avtalsvillkor hanteras<\/p>\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-971496825 {\n  width: 60%;\n}\n#text-box-971496825 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-971496825 {\n    width: 44%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-107365281 {\n  padding-top: 500px;\n}\n#banner-107365281 .overlay {\n  background-color: rgba(0, 0, 0, 0.31);\n}\n<\/style>\n  <\/div>\n\n\n\t<div id=\"gap-1827320522\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1827320522 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-middle\"  id=\"row-1292210305\">\n\n\n\t<div id=\"col-1606751054\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Villkor och best\u00e4mmelser<\/h3>\n<p><strong>Garanti<\/strong><\/p>\n<ul>\n<li>Transportskador ska anm\u00e4las till oss inom fyra arbetsdagar<\/li>\n<li>Fem \u00e5rs garanti p\u00e5 alla mekaniska produkter<\/li>\n<li>Tre \u00e5rs garanti f\u00f6r produkter som inneh\u00e5ller elektroniska komponenter<\/li>\n<li>Tre \u00e5rs garanti mot korrosion p\u00e5 utomhusprodukter<\/li>\n<\/ul>\n<p>Var noga med att f\u00f6lja installationsmanualen. Installationsmanualen kan laddas ner med hj\u00e4lp av QR-koden som finns p\u00e5 produktf\u00f6rpackningen. En produkt omfattas endast av garantin om den har monterats korrekt enligt installationsmanualen.<\/p>\n<p>Hi-Nd l\u00e4mnar inga garantier ut\u00f6ver vad som uttryckligen anges h\u00e4r. Alla andra garantier, inklusive avseende kvalitet och l\u00e4mplighet f\u00f6r \u00e4ndam\u00e5let, \u00e4r uteslutna i den utstr\u00e4ckning som till\u00e5ts enligt lag.<\/p>\n<p><strong>Detaljerade garantivillkor<\/strong><\/p>\n<ol>\n<li>Skicka det undertecknade fraktdokumentet till <a href=\"mailto:support@hi-nd.se\">support@hi-nd.se<\/a> f\u00f6r att f\u00e5 ett RMA-nummer.<\/li>\n<li>Vi beh\u00f6ver bilder p\u00e5 den skadade produkten, f\u00f6rpackningen och etiketten.<\/li>\n<li>Skicka produkten tillbaka till HI-ND p\u00e5 en pall i originalf\u00f6rpackningen. K\u00f6paren betalar fraktkostnaden.<\/li>\n<li>Vi skickar en kredit om produkten visar sig vara felaktig efter v\u00e5ra kvalitetskontroller.<\/li>\n<\/ol>\n<p>Garantin g\u00e4ller inte under f\u00f6ljande f\u00f6ruts\u00e4ttningar:<\/p>\n<ul>\n<li>Om repor p\u00e5 skyddsglas eller metall inte \u00e4r synliga p\u00e5 100 cm avst\u00e5nd<\/li>\n<li>Om reporna \u00e4r mindre \u00e4n 10 mm l\u00e5nga<\/li>\n<li>Om produkten har reparerats av andra f\u00f6retag \u00e4n HI-ND<\/li>\n<li>Om produkten inte har installerats i enlighet med installationsmanualen<\/li>\n<li>Om produkten har monterats med felaktiga monteringsbeslag p\u00e5 v\u00e4gg, golv eller tak<\/li>\n<\/ul>\n<p><b>Begr\u00e4nsning av ansvar<\/b><\/p>\n<p>Hi-Nds samlade och totala ansvar till f\u00f6ljd av eller relaterat till produkterna, inklusive eventuell ink\u00f6psorder, tj\u00e4nst, utf\u00f6rande eller brott mot denna, ska begr\u00e4nsas till ett belopp som motsvarar ink\u00f6pspriset f\u00f6r produkten\/produkterna som betalats av k\u00f6paren och mottagits av Hi-Nd.<\/p>\n<p>Oaktat vad som anges h\u00e4ri skall Hi-Nd inte i n\u00e5got fall vara ansvarig gentemot n\u00e5gon part, inklusive k\u00f6paren och dess dotterbolag, f\u00f6r produktionsbortfall, utebliven vinst, uteblivna int\u00e4kter eller m\u00f6jligheter, utebliven anv\u00e4ndning, uteblivna avtal, utebliven goodwill, uteblivet anseende, uteblivna f\u00f6rv\u00e4ntade besparingar eller f\u00f6r n\u00e5gon annan f\u00f6ljdf\u00f6rlust eller indirekt f\u00f6rlust av vad slag det vara m\u00e5nde.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-138430956\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_571048936\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"800\" src=\"https:\/\/hi-nd.com\/wp-content\/uploads\/2021\/10\/Ceiling-casing-OM55N.jpeg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/hi-nd.com\/wp-content\/uploads\/2021\/10\/Ceiling-casing-OM55N.jpeg 600w, https:\/\/hi-nd.com\/wp-content\/uploads\/2021\/10\/Ceiling-casing-OM55N-225x300.jpeg 225w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_571048936 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5477","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - HI-ND<\/title>\n<meta name=\"description\" content=\"Transportskador ska anm\u00e4las till oss inom fyra arbetsdagar. 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